Our privacy policy

We’re committed to protecting and respecting your privacy and to complying with data protection legislation including, but not limited, to the General Data Protection Regulation 2016/679 which came into force on 25th May 2018. This policy sets out how we do that, and how we support your rights concerning any personal data that we process or store.

Who are ‘we’?

We are a free educational resource that brings together the stories about the sciences, people and places that have enabled biotechnology to transform medicine and the world we live in today. We are based just outside London, the United Kingdom. We are supported by the Biotechnology and Medicine Education Trust, a charity registered with the UK Charity Commission (Registered Charity Number 1165469).

What this policy covers

This policy covers the data that we process and store about:

  1. People who visit our website;
  2. Feedback provided by visitors as part of surveys and other exercises which are designed to help us better understand people's attitude to science and biotechnology.

Information we may collect and process about you

  1. Information that you provide by filling in forms on our site, www.WhatIsBiotechnology.org. For example, feedback about your attitude to a particular development in medical science.
  2. Your name, email address and source of contact when you sign up to request information.
  3. If you contact us, we may keep a record of that correspondence.
  4. In common with almost every website we use cookies. You can find information about cookies and how we use them in our cookie policy.
  5. We may collect standard log information about your computer, including (where available) your IP address, operating system and browser type. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
  6. We may collect the pages you visit on our site. This data is held indefinitely in an aggregated and anonymised form.
  7. We do not process or store any sensitive personal data about our website visitors.

How we use your information

  1. To notify you about changes to our terms and conditions.
  2. To notify you about new content or research on the website.
  3. We may invite you to complete surveys.

Where we store your information

To fulfil our charitable objectives and to make them resilient so that we can support recovery from system failure or natural disaster we may store and process data both within and outside the European Economic Area (EEA). Some of our suppliers and partners may be situated outside the EEA.

We comply with European Union data protection legislation concerning transfer of data between countries by making sure that your personal information will only be transferred on the basis of one of the following safeguards:

  1. The country to which we send the data is approved by the European Commission as providing an adequate level of protection for personal information;
  2. The data transfer is permitted under arrangements or legislation approved by the European Commission, such as the EU-US Privacy Shield;
  3. We have agreed standard contractual clauses approved by the European Commission in which the recipient commits to keeping the personal information safe.

How long do we retain data

We may have to keep information about our visitors for a period of time specified by current legislation to comply with certain legal, tax and accounting rules.

In order to fulfil our charitable objectives we keep visitor data and correspondence indefinitely.

We delete data sooner than this if we receive a valid request to do so.


We have a policy in place covering data protection, confidentiality and security and we review regularly the appropriateness of the measures we take to keep the data that we hold secure.

Whenever we transfer personal data we use secure connections including https connections and whenever we store personal data it is encrypted to accepted industry standards.

Our legal basis for processing data

To fulfil our charitable objectives we may:

  1. Process and store contact information and information that our research partners pass to us when we act as data processors;

Where we believe it is in our reasonable and legitimate interests to fulfil our charitable objectives we use the personal data of our visitors to:

  1. Improve our website and the visitor experience;
  2. Make contact from time to time to manage our relationships with those visitors;
  3. Seek feedback so that we can improve their experience of dealing with us.

With the consent of recipients we may send information about new research and features on the site; anyone who has given consent may withdraw it at any time and we make it easy for them to do this.

Sharing your information

To fulfil our charitable objectives we work with other service providers whose software constitutes some components of our system. They have access to personal data when they provide us with services such as technical infrastructure, email processing, and hosted software for product development, sales, marketing and analytics. In order to fulfil our own data protection obligations we impose strict conditions on how our service providers store, use and share data on our behalf.

We never sell data.

If WhatIsBiotechnology.org is acquired by a third party the personal data held by us about you will be one of the transferred assets.

In exceptional circumstances, for example if we are required to by law or if it’s necessary to protect the rights, property or safety of others, we may disclose personal data that we hold.

Your rights about your data

If we’re sending you material that you no longer want to receive, you can unsubscribe easily using the features and links we provide in each email we send, or by emailing us at contact@WhatIsBiotechnology.org.

You may also:

  1. Ask us what data we hold about you and make sure it’s correct.
  2. Ask for a copy of your personal data or ask us to delete all your personal data.
  3. If we do hold information about you we will:
  4. give you a description of it;
  5. tell you why we are holding it;
  6. tell you who it could be disclosed to;
  7. let you have a copy.

If you believe that any information we hold about you is incorrect or incomplete, please contact us at the below address. We will promptly correct any information found to be incorrect.

Changes to our Privacy Policy

We keep our privacy policy under regular review. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. This privacy policy was last updated on 21st August 2018.

How to contact us

We welcome questions, comments and requests regarding this privacy policy and how we handle information about you. Please email us at contact@WhatIsBiotechnology.org.

How to complain

If you’re unhappy with the way we have handled your personal information and we cannot resolve the matter with you directly, you may complain to the Information Commissioner's Office online at https://ico.org.uk/global/contact-us/ or write to them at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.

Respond to or comment on this page on our feeds on Facebook, Instagram or Twitter.